HEAVY / MEDIUM DUTY
VEHICLE CLUSTER REPAIR

Get Started on your Heavy-Duty Cluster Repair

We specialize in the repair of instrument clusters, repairing thousands of units annually.  Our highly skilled technicians can troubleshoot failures and make repairs that restore your instrument clusters to like-new condition.  No programming is required, and your odometer will retain the correct vehicle mileage.

Our Heavy-Duty cluster repair program is quick and efficient.  We typically make repairs within 3-5 business days of receiving the gauge cluster, but due to recent chip shortages and increased demand for repairs lead times can be longer. Please contact us and we can let you know the current lead time based on overall demand.

We are able to perform repairs on most vehicles 1995 and newer and can repair all makes including:

  • Freightliner
  • Western Star
  • Thomas Bus
  • International
  • IC Bus
  • Volvo Truck
  • Mack
  • Kenworth
  • Peterbilt
  • Blue Bird Bus

We know that when a truck is down it is costing you money. That’s why we offer an economical alternative to purchasing a new replacement cluster that is also a quick repair. The cost savings compared to purchasing new clusters for your medium or heavy-duty vehicle may save you 50% or more over a new replacement unit.

Retail Repairs start at $700. If a repair will be greater than this cost, DDI will contact you with a detailed estimate.  If you elect to not repair the instrument cluster, or the cluster is deemed to be unrepairable, a $150 bench-check fee will be charged which will include return shipping.

Odometer programming is available for most makes and models for $360. (freight not included in odometer programming.)

Heavy / Medium duty clusters repair program details

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• We repair all makes, 1990 – current
• Return shipping included (UPS Ground)
• We typically make repairs within 3-5 business days of receiving the gauge cluster.
• One year, unlimited mileage parts warranty
• Free quotes – give us a call at 888-208-5664

• We accept all major credit cards
• Cluster Repair Form

Repair Process

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The process for having your instrument cluster repaired is efficient and cost effective. Follow these steps to get started:
– Fill out the form entering your vehicles year, make, and model
– Enter your contact information and complete the form indicating what is and is not working on your instrument cluster

After submitting your form, print it to include it with your shipment.

– A DDI employee will contact you with a quote and estimated repair time.
– Wrap your instrument cluster in bubble wrap (Please, no packing peanuts or shredded paper)
– Package the instrument cluster in the smallest sized box possible while making sure that cluster is not causing the box to bulge on any side.

– Ship your package to our facility at 2525 Winter Street NE Minneapolis, MN 55413.

Upon arrival at D&D Instruments, a highly skilled technician will perform a bench check to verify your concerns. The charge for a bench check only is $150, and only applies when no failure can be verified, or a repair cannot be made.

Once the repair is complete and verified, a customer service representative will contact you for payment. We accept all major credit cards. Charge accounts are available for repair shops upon completion and approval of a credit application.

After payment is collected, your instrument cluster will be shipped back at no additional charge via ground freight. Expedited shipping is available at additional cost.

Every instrument cluster that D&D Instruments repairs carries a one year, unlimited mileage warranty.

Need more information contact us at 888-208-5664 or email us at sales@ddinstruments.com.

Start Odometer Program